How does a business qualify for ISO certification?

ISO requires us to pass independent audits every year.

ISO Certified Businesses, including manufacturers and service companies, submit to scrutiny by an accredited registrar followed by multi-day, in-depth initial audits and ongoing on-location surveillance audits to maintain the distinction of being ISO certified. In addition to the quality standards our management system achieves, there are many other standards which organizations can become registered to, including Manufacturing and Environmental.

To achieve certification, we employ a process based management system that focuses totally on a customer’s experience from beginning to end, and seeks to improve that experience. To maintain certification we must continually improve our customer’s experience.

Fitzgerald Auto Mall is ISO certified... and has been since 2003.
That means we're certified to the highest standards of quality worldwide.

ISO 9001 CERTIFIED QUALITY MANAGEMENT SYSTEM & ISO 14001 CERTIFIED ENVIRONMENTAL MANAGEMENT SYSTEM